Question 1

How to charge a three wheeler electric vehicle at home?

Turno · Accepted Answer

You can charge your electric vehicle using a 15AMP socket. Such sockets are generally used for geysers and washing machines at home.

Question 2

How much can a user save with a 3w electric vehicle?

Turno · Accepted Answer

With electric vehicles, you can save on your daily expenses in running cost and the maintenance cost other than the subsidy received from the government. Running cost of EV - ₹1/km Maintenance cost of EV - ₹1000/year

Question 3

How much is the maintenance cost of a commercial electric 3 wheeler?

Turno · Accepted Answer

On an average, the maintenance of an EV costs ₹1000/year. EVs have a much simpler engine with few moving parts that make the maintenance cost significantly low. What you need to take care of are- the brakes, steering, suspension, electric motor, and battery.

Question 4

What is range anxiety with commercial electric vehicles?

Turno · Accepted Answer

Range anxiety is the fear that the electric vehicles will not have enough battery to reach the destination and you will be stuck in remote places. Load electric vehicles have a good range up to 100+ km with full load. Also, you can monitor the battery range in real time in your Turno app.

Question 5

Are electric vehicles safe for commercial use in India?

Turno · Accepted Answer

Yes, electric vehicles are safe and the most economical option for commercial use in India.

Question 6

How much time does it take to charge the electric vehicle and where can it be charged?

Turno · Accepted Answer

It takes 3 to 3.5 hours to fully charge three wheeler electric vehicles. You can charge your electric auto at home or at charging stations closest to you. The location information about charging stations for commercial electric vehicles is available on google maps as well.

Question 7

Is there a subsidy available on electric commercial vehicles?

Turno · Accepted Answer

Yes, subsidies are available on electric luggage vehicles. However, please be noted that it may vary from state to state. The subsidy is already included in the on-road price of the electric vehicles. For more information or to know the exact subsidy amount by vehicle model and location, contact us today.

Question 8

Can I load up the electric vehicle beyond the load limit?

Turno · Accepted Answer

Yes, you can increase the load beyond the limit but it is not recommended. In case you load more than the limit in the electric auto, the battery will discharge faster. So, we recommend following the instructions of the manufacturer.

Question 9

Where do I service my three wheeler electric vehicle and what will it cost me?

Turno · Accepted Answer

Servicing can be done at the nearest electric vehicle showroom. on an average, the maintenance cost of EV is 1000/per year.

Question 10

What are the standard features for a commercial electric auto?

Turno · Accepted Answer

A commercial electric auto generally has a body, battery and motor. The commercial electric vehicles have a standard maximum speed of 50 kmph and have boost mode to temporarily increase the speed when the load is higher.

Question 11

Is there an option to take a test drive of electric vehicles?

Turno · Accepted Answer

Yes, you can opt for a test drive for an electric luggage auto at the vehicle showroom as well as a doorstep test drive is also available at your convenient time and location. Visit https://www.turno.club/vehicles to book a slot.

Question 12

What is the range of an electric auto ?

Turno · Accepted Answer

An electric luggage auto can go up to 100 km in one full charge. The range may vary depending on the vehicle variant as well as load carried on the electric vehicle. If the load is higher than the recommended limit, the battery may discharge faster than usual.

Question 13

Is there an option to book a test drive before buying an electric vehicle?

Turno · Accepted Answer

Yes, Turno provides test drives for three wheeler electric vehicles. You can contact Turno CEV experts to book a doorstep test drive at your convenient location and time or else you can visit the nearest showroom.

Question 14

Do electric autos come with warranties?

Turno · Accepted Answer

Yes, electric luggage vehicles come with battery warranty from vehicle manufacturers. Most of the commercial electric vehicles come with a warranty of 3 years or up to 80,000 km.

Question 15

How can I enhance the driving range of my electric carrier auto?

Turno · Accepted Answer

Driving smoothly is the key to increasing the range of your vehicle. Avoiding sudden acceleration and maintaining the tires in good condition can improve the driving range of your electric car.

Question 16

Will my EV auto lose charge when it’s parked?

Turno · Accepted Answer

An electric vehicle does not lose charge when it’s parked. If you park your vehicle for a longer duration, you may experience a battery drain by a few percent but will never run out of charge because of long parking time.

Question 17

What kind of maintenance do electric vehicles need?

Turno · Accepted Answer

Electric cars require less maintenance compared to a fuel-powered vehicle. What you need to take care of are- the brakes, steering and suspension, the electric motor and the battery.

Question 18

Can I drive my electric vehicle during rains?

Turno · Accepted Answer

Yes, you can drive your electric vehicle during rains without any worries.

Question 19

Are EVs safe?

Turno · Accepted Answer

All EV batteries go through rigorous testing procedures at National Accreditation Board for Testing and Calibration Laboratories (NABL) certified labs. Certification agencies in India like ARAI, ICAT certify EV and chargers. Thus, it is safe to drive an EV.

Question 20

Does an electric vehicle work in cold weather ?

Turno · Accepted Answer

The cold weather may impact your battery range if it is 0 degree or lesser. Considering the weather conditions of India, you can be assured of no battery drainage due to cold weather.

Question 21

Are electric autos more expensive than fuel-powered autos?

Turno · Accepted Answer

No, electric autos and fuel-powered autos need a similar investment, which is nearly Rs. 2 lakhs. However, the total cost of owning an EV is less than half of owning a fuel-powered vehicle while calculated for three years. To know more about the total cost of owing, kindly contact Turno EV experts.

Question 22

Should I consider buying insurance for my commercial electric auto?

Turno · Accepted Answer

We highly recommend buying insurance for your EV as the Motor Vehicles Act, 1988, mentions that third-party insurance is compulsory. Having an electric commercial insurance policy will help you remain on the secure side of the law.

Question 23

What is the recommended service interval for first service?

Turno · Accepted Answer

The recommended service interval for first service is  3 months or 5000 kms

Question 24

Does the manufacturer provide any free services?

Turno · Accepted Answer

Yes, all  Piaggio Ape Electrik buyers will get 10 free services.

Question 25

How do I schedule servicing for my vehicle?

Turno · Accepted Answer

The dealer will give a reminder call 2-5 days ahead of the scheduled service date.  We strongly recommend getting the servicing done on time as if you can not turn up, it will result in lapsing your free service.

Question 26

Can I get Road Side Assistance(RSA) for my Piaggio Ape Electrik?

Turno · Accepted Answer

Yes, RSA is available. To arrange the service, you can directly call the dealer or call us for a faster resolution.

Question 27

What are the steps of servicing my vehicle?

Turno · Accepted Answer

The steps of vehicle servicing are as follows Charge the battery up to one block and then check with them multimeter to see whether the cells are being charged enough. Check the breaks. Check if the break oil needs to be changed. Air pressure wash

Question 28

How long will it take for one servicing?

Turno · Accepted Answer

It may take a max of 8 hours for complete servicing. However, if there are any other issues with the vehicle, it may take longer.

Question 29

What is the recommended service interval for first service?

Turno · Accepted Answer

The recommended service interval is 2000 kms or once in every 3 months.

Question 30

Does the manufacturer provide any free services?

Turno · Accepted Answer

First three services of your Mahindra Treo Zor along with the labor charges are free. After three servicings,  you will be charged for brake oil change and general battery check up.

Question 31

How do I schedule servicing for my vehicle?

Turno · Accepted Answer

To book servicing of your vehicle, you can contact the service center directly. Otherwise, you can also reach out to the team and we can schedule it on your behalf.

Question 32

Can I get Roadside Assistance(RSA) for my Mahindra Treo Zor?

Turno · Accepted Answer

Yes, RSA is available. To arrange the service, you can directly call the dealer or call us for a faster resolution. Please note that the RSA services costs ₹1,260rs / year

Question 33

What are the steps of servicing my vehicle?

Turno · Accepted Answer

The steps of vehicle servicing are as follows- Charge the battery up to one block and then check with them multimeter to see whether the cells are being charged enough. Check the breaks. Check if the break oil needs to be changed. Air pressure wash

Question 34

How long will it take for one servicing?

Turno · Accepted Answer

Usually the servicing takes a day (10am - 5pm) and in case of any change in wires or any tech upgrade, it will take longer.

Question 35

In case of vehicle breakdown, can I get towing services?

Turno · Accepted Answer

Yes, towing services are available for this vehicle. Please be noted that it is a paid service.

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